Gartner: Re-imagining IT as an experience, rather than an expenditure

The link below is to a thought provoking blog posting from Mark McDonald at Gartner. Government IT and Federal contractors tend to focus on solving problems. I wonder if there is an advantage in pursuing any of the other ways McDonald lists for providing value.

http://blogs.gartner.com/mark_mcdonald/2011/10/05/re-imagining-it-as-an-experience-rather-than-an-expenditure/

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